Thank you to everyone who participated in our latest Customer Satisfaction Survey! We are thrilled to share the results, and prove why Plush + Oak beds are always the best investment for your salon. They don't just look good, or feel good.... they drive business revenue and growth.
Our survey was completed by 417 salon owners.
215 lash services as main service.
107 brow/PMU as main service.
76 had skin/facials as their main service.
19 had "other" as their main service.
The Results
The Results
+78% of customers did not get swatches prior to ordering
+100% of customers thought their bed colour was either exactly as anticipated or slightly different but still thrilled.
+98% of customers said both them and their clients are much more comfortable during service
+93% of customers said their revenue has increased since bringing on Plush + Oak beds
(17% no increase)
(54% 10-25% increase)
(20% 25-45% increase)
9% 46-100% increase)
+87% of customers said Plush + Oak beds helped with increased client attraction
+94% of customers said Plush + Oak helped with client retention
+81% of customers said they saw an increase in positive reviews for their salon after getting Plush + Oak beds
+68% of customers said their instagram following increased after posting photos and videos of their salon with Plush + Oak beds
Thank you for allowing us to play a part in your continued growth and success!
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